Connect with your website visitors for free with the WP-Live Chat plugin by 3CX. With more than 1,500,000 downloads, WP-Live Chat is the most popular, effective and reliable live chat plugins for WordPress. Watch your conversions sky rocket by communicating directly with your website visitors in real-time.
Features
- No hidden costs, it’s free
- Unlimited agents
- Initiate live chats with website visitors
- Agent to agent chats
- Live chat with your website visitors
- Transfer chats to another agents
- Set up departments
- Easy to use interface for both the admin and the visitor
- Ability to edit text fields and colors of the chat box
- Users can drag the live chat box around their page
- Create a custom offline message form when agents are offline
- Storage of offline messages when plugin is switched off
- 6 live chat box themes
- Fully customizable
- Apply animations to the chat window
- Access historical live chat records
- Use of 3CX Live Chat Servers for sending and receiving chats at lightning fast speeds
- Compatible with translation plugins
- Add surveys or polls to your chat box, before or after a chat session
- Anonymity for your visitors
- Automatic pop-up of chat box
- Ability to only show the chat box to registered users
- Compatible with all caching plugins (live chat window loaded via Ajax)
- Desktop Notifications when a new live chat comes in
- View missed live chats
- Set the starting position of your chat box
- Comprehensive list of live chat options
- Enable/Disable the sound when a new live chat message is received
- Ban visitors from chatting to you based on IP Address
- Select whether Name and Email is required when users initiate a chat
- See what your users are typing before they send their message
- Quick Responses (insert a predefined response to your live chat box)
- Data triggers (time trigger, scroll trigger, page trigger, on page leave trigger)
- Reporting (chat stats, popular pages, ROI tracking and reporting, customer satisfaction ratings)
- Customer satisfaction ratings for each chat session
- ROI tracking
- Add your company logo to the live chat window
- Add your photo to the live chat window
- Include/exclude the live chat from appearing on certain pages
- Choose when to accept chats
